Paypal asking for card statement

BlueTree242
Contributor
Contributor
Paypal racently asked me to add my photo id and card statement to make sure the credit card is mine (account limited because i tried to enter it alot). But.. They are not english, the statement and driver license are arabic. Can i still do what they ask for? Also the statement is empty since i never bought anything, do i need to really buy something? And how much it takes for the process to finish? And does the statement have to include the card number?
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@BlueTree242 

 

There are translators these days where you can scan a pic and it translates. Don’t Google have something like that? So no excuse on PayPal’s part. As long as the statement show the mailing address, that is why they request statements for.

 

The time it takes to resolve vary widely and depends on the complexity of your case. Most statements show part of your account/card number. They want the entire page.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@BlueTree242 

 

There are translators these days where you can scan a pic and it translates. Don’t Google have something like that? So no excuse on PayPal’s part. As long as the statement show the mailing address, that is why they request statements for.

 

The time it takes to resolve vary widely and depends on the complexity of your case. Most statements show part of your account/card number. They want the entire page.


Kudos & Solved are greatly appreciated. 🙂
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