PayPal keeps postponing estimated case resolution

Striper321
Contributor
Contributor

Over  a month ago, I ordered some clothes of a website, and I only received 1 item

 

I'm trying to get 150 euro refunded from this website

It is currently on we are reviewing the sellers info.

The website gave the tracking number

 

The problem here is that its been over a month, I have heard nothing from both parties

 

 I'm just trying to get my money refunded from this scammer website and I opened up a dispute to get my money back, but I just get delayed and delayed!


I can't even live chat, doesn't allow me

 

Any tips for this issue?

 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Striper321 

 

Which dispute type did you open?

Have you escalated the dispute to a claim?


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Striper321
Contributor
Contributor
item not received I haven’t received the item or service Yes I have.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Striper321 

 

Hmm you may lose then if the seller can provide trackable proof of delivery.

Normally you open 'item received but not as described' ie items missing not non receipt of item.


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