cancel
Showing results for 
Search instead for 
Did you mean: 

PayPal dropped a Dispute wouldn't wait, Cant let them get away with this.

Options
soundlessdawn77
New Community Member
Posted on

I received an Audio DAC from China. The first time I plugged it in a plume of grey smoke erupted from the chassis. I included pictures and shipped back promptly but they closed the casein the sellers favor merely based on the fact that the item is still in Customs in China.

 

CJ468761479US

In Transit

United States USPS
 
China China Post
 

 Origin - Tracking consuming1299 ms

2021-09-23 15:46

CHINA GUANGZHOU Held in Customs -> Your item is being held in Customs at 3:46 pm on September 23 2021 in GUANGZHOU CHINA.

2021-09-23 11:02

CHINA Customs Clearance

2021-09-23 11:01

CHINA Arrived at Facility

2021-09-20 13:36

CHINA SHANGHAI Processed through Facility

2021-09-20 05:36

CHINA Processed Through Facility

2021-09-18 06:49

CHINA SHANGHAI Departed

2021-09-18 05:40

KOREA REPUBLIC OF INCHEON Departed

2021-09-17 00:11

UNITED STATES SEATTLE Departed

2021-09-15 12:16

UNITED STATES SAN FRANCISCO Departed

2021-09-15 11:10

UNITED STATES SAN FRANCISCO Arrived

2021-09-14 22:53

SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER Departed USPS Regional Facility

2021-09-14 22:53

SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER Processed Through Regional Facility

2021-09-14 22:53

SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER Arrived at Regional Facility

2021-09-14 00:00

In Transit to Next Facility

2021-09-12 03:31

SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER Arrived at USPS Regional Facility

2021-09-10 17:15

NEWBERG OR 97132 Departed Post Office

2021-09-10 14:02

NEWBERG OR 97132 USPS picked up item

2021-09-09 19:25

NEWBERG OR 97132 Shipping Label Created USPS Awaiting Item

 

Case ID: PP-D-125309639

 

 

The case was closed in the seller's favor as the proof of return you provided was invalid.

 
View case history
Case details
Seller information

eBay

<[Removed. Phone #s not permitted]/p>

https://eBay.com/help

Transaction amount

$1895.00 USD

Transaction ID

91T94368RG1147534

Shipping address

24600 NE Highway 240Newberg OR 97132-7363United States

Invoice ID

v2_03eb2a59-8ee7-47d1-abd5-88fecd937e1e_2_2

Date reported

September 5 2021

Your notes

the AES AND OPTICAL OUTPUTS work only 50% of the time this UNIT WAS MOST LIKELY DAMAGED IN SHIPPING Order Number : 05-07427-98241

1 REPLY 1

PayPal dropped a Dispute wouldn't wait, Cant let them get away with this.

Options
sharpiemarker
Esteemed Advisor

@soundlessdawn77 

 

Tracking for both sellers (sending) and buyer (returning), has to say “delivered”.

 

Stop buying from China already. As best you can. They really don’t believe in returns for the most part. You bought it, it's yours. That’s the culture. Unless you have a western company producing goods over there and importing it here, forgetaboutit. Even then the quality is not how it used to be. 😆

 

Do the best you can to vet the seller, shop name, before buying. Plan b is to file a chargeback with your card issuer if that’s how you funded purchase.


Kudos & Solved are greatly appreciated. 🙂

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.