Panicking, PIPO (SG) Pte. Ltd. takes $3000 from my account

shiningraichu
Contributor
Contributor

Sorry I'm really panicking terribly, I have opened a case immediately after it happened and changed my info, but A transaction of $3000 was sent and completed to PIPO (SG) Pte. Ltd. from my bank, what do I do? I don't even HAVE that much in there and I'm so scared it'll reflect badly or be permanent. Will paypal respond soon? I don't want to be negative thousands. This is terrifying.

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4 REPLIES 4

Medo1991
Member
Member

Any update or solution for this issue ??

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shiningraichu
Contributor
Contributor

I ended up opening a case and getting it refunded, however I've seen others say that they weren't as lucky, and that it's a big scam currently happening with compromised accounts, so if it happened to you please change all your info

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Medo1991
Member
Member
Thanks for the quick reply

Unfortunately this is the message I got (after I ve Filled a case)

case Status:
Closed
Thank you for reporting this case. After our review, we found that certain transactions weren't unauthorized and hence couldn't be covered by PayPal Purchase Protection.
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shiningraichu
Contributor
Contributor

I would highly recommend calling paypal support directly (or using the message feature). Being able to use your voice I feel leads to much clearer communication. And, if it was an obscenely high transaction like mine was, they'd be more likely to weigh in your favor.

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