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Solved! Go to Solution.
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Disputes & Chargebacks
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Did you read the last line in my above post?
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Sorry too long, can you just edit and say what happened ie non receipt of item OR item received but not as described / which dispute you opened / if you escalated to a claim and what happened.
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You still didn't mention which dispute you opened but basically I guess you opened a dispute for non receipt of item and escalated to a claim?
If so then you need to wait it out and see if paypal close the claim because the seller provided tracking and see if you get the item or not.
If the tracking is fake or item does not show up and your claim closes then post back for more advice.
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Did you read the last line in my above post?
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Hello @Everika,
At this point I would recommend opening a dispute through our Resolution Center for an Item Not Received.
Good luck with your case,
- Jon K
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