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Need help with dispute

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Nlmeece
New Community Member
Posted on
I had an unauthorized purchase from paddle.com for 129.99 and paypal closed the dispute saying no fraud was detected. I can’t reopen the case. Any ideas?
1 REPLY 1

Need help with dispute

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PayPal_MariaI
Moderator

Hello, @Nlmeece

Thank you for reaching out to us through the Community!

 

I'm sorry to hear your case has been denied. The fraud department always thoroughly reviews all cases, but if you wish, you can give our Customer Care a call and ask for a second review. I can't guarantee that it will be accepted, but you can give it a try. If you click on the following link, you will find PayPal contact page: https://www.paypal.com/smarthelp/contact-us.

 

I hope this information helps. 🙂

 

Regards

 

María. 

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