Showing results for 
Search instead for 
Did you mean: 

My account temporary limited

Posted on

Hi can u help me my account temporaly limited i cant send money i dont know why please help me 


My account temporary limited

Esteemed Advisor



Must resolve the limitation first:


To remove a limitation from your account:

  1. Go to the Resolution Center.
  2. Under 'Your account access is limited,' click Go to Account Limitations.
  3. Click Resolve beside each requirement.

If you're required to upload documents, review our tips for submitting documents:


What kind of documentation can I provide to remove my account limitation?

If your account is limited, we may ask you to provide documentation to help us verify you or your business. This may include documents to provide your identity, address, a recent name change, or business documents. You can find a list of requested documents in the Resolution Center.

Before sending us anything, please be sure that your document:

  • is legible.
  • shows all four corners of the page.
  • does not have information blocked or blacked out.
  • matches the information on your PayPal account.

Proof of identity
The following is a list of acceptable documents you may provide:
  • Government issued ID, such as a driver's license or passport
  • Employment authorization card
  • Permanent resident card
Proof of address
These documents must be dated within the last 3 months to be considered acceptable:
  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill
Legal name change
  • Marriage certificate
  • Certificate of divorce
  • Name change certificate
  • Certificate of commitment
Business Documents
  • Articles of incorporation
  • Current business license
  • Any business documents/forms approved by and filed with the business's governing state

Here's how to upload files for your limitation:

  1. Go to the Resolution Center.
  2. Click Resolve in the Action column of each limitation step.
  3. Follow the on-screen steps to upload documents.
  4. Click Send Files.
Once you've provided the required documents, we'll review them and send an email confirmation letting you know if we were able to verify your identity. The time it takes to restore account accessvaries, depending on the type of issue.




Kudos & Solved are greatly appreciated. 🙂

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.