My account cannot be used again

Temp20220808I
New Community Member

Hello, my account has been closed because I am anonymous and I gave everything to them, but there is no response, I need help trying to get my account back, and take the money in the account, please help

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220808I 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220808I 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Temp20220808I 

 

Sorry, no one can help. If your account info is fake/anonymous and do not match your submitted documents, how you figure you can lay claim on the money or the account? Or even get the account restored? You can’t prove you are who say you are at sign up.

 

PayPal don’t like anonymous in compliance with laws to know their customers.


Kudos & Solved are greatly appreciated. 🙂
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