Hi. I sent significantly amount of money to wrong user, because of typo in e-mail address. PayPal closed case saying there is no unauthorized use. I have contact that wrong person, but no answer yet. Is that normal that PayPal can´t do nothing? Only says that "if i´m no happy about purchase", contact that "seller"... Please tell me is there any other way to get my money back?
A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction. Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal and see if they will open a second dispute for you. That is as long as you did NOT use the friends/family option to send the funds.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary. Kudos / Solution appreciated.
