Kennewick WA

MilitaryMadre2
New Community Member
I was charged $25.94 for GrubHub Seamless and I don’t know how an automatic payment was set up on my PayPal account when I KNOW I never subscribed to something I don’t even have a clue what it is. I checked my GrubHub app and I don’t even have any type of membership on my account. I’ve contacted GrubHub and sent them screenshots of the $25.94 transaction but I keep receiving emails from other people asking for the same information. I will dispute this with my bank to get my money back for this fraudulent transaction on my PayPal account.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MilitaryMadre2 

 

 A lot of times what happens is people accept a free trial for a product, and forget to cancel and it auto renews. Be careful what you are accepting or downloading !! Paypal can't add subscriptions to your Paypal account only you and the merchant can.

Check if you had a subscription set up and cancel it.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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