I made a mistake and ordered somthing, that is obviously a fake. How can i stop the payment?

Christof65
New Community Member

I made a mistake and ordered somthing, that is obviously a fake. How can i stop the payment?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Christof65,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you've ordered something through a fake website and would like to cancel the payment. Please note that some payments can be canceled while others cannot. You may only cancel a payment in your 'Pending' payments which shows as Unclaimed, meaning it hasn’t reached the intended recipient. These payments are displayed with a ‘Cancel’ button alongside. You won't be able to cancel a pending payment that doesn't have a "Cancel" link. In this case, you can contact the recipient/seller and request a refund. If the recipient/seller doesn't agree to refund your money, you may be able to open a dispute in the Resolution Center once the payment shows as completed.

 

Best Wishes,

Ayesha


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