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I have a couple of unathorized payments to DE88 5007 0010 0175 5263 03.

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jvngbin
New Community Member
Posted on

I have a couple of unathorized payments to DE88 5007 0010 0175 5263 03. I never paid to this account, and they are taking away -20 euros, -30 euros etc. Is there a way I can get my money back, and find out why this happens please?

2 REPLIES 2

I have a couple of unathorized payments to DE88 5007 0010 0175 5263 03.

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kernowlass
Esteemed Advisor

@jvngbin 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

 

If not then click on the transactions and report them as unauthorised if that is what they are.


Advice is voluntary.
Kudos / Solution appreciated.

I have a couple of unathorized payments to DE88 5007 0010 0175 5263 03.

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PayPal_Donna
Moderator

Hello @jvngbin,

 

Welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

Donna

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