I can't access my account because I have an old number linked to my account.

elise04
New Community Member

How do I authenticate my paypal account with an old phone number? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@elise04 

 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Kudos / Solution appreciated.
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