How to restore negative balance in a limited account

GiannospP14
Contributor
Contributor

Hi, I have a negative balance in my account, because during a transaction my profile got limited. I tried to send the money via my bank in order to restore the balance to 0 instead of negative, but the money returned back to the bank. What should I do? Is there also a way to restore my account or should I close it and reopen a new one with the same email?

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