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How do i escalate to claim ?

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Robert322
New Community Member
Posted on
I had a dispute of few dollars and now the seller is not replying and on Paypal it is showing that you can escalate to claim on or after 22 August 2021 at 4:46 pm gmt -7 but i am still waiting , there’s no option of escalate, what should i do ?
1 REPLY 1

How do i escalate to claim ?

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PayPal_Chiara
Moderator

Hi @Robert322,
Welcome to the community and thank you for your post.

You can escalate a dispute to claim within a period of 20 days after it was opened, as long as a minimum of 7 days has passed since the original transaction date. When you escalate a dispute to a claim, we will review this at PayPal and determine the outcome. Here you can find the instructions to escalate your dispute: How to escalate to a claim.

I hope this helps.
Chiara
 

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