How do I undo/allow purchase to go through/delete a claim?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I filed a claim on a misunderstood purchase through Nintendo Online on my account and it went through paypal and was refunded. How do I undo this, meaning allow the purchase to go through or delete the purchase/claim entirely? Nintendo has banned the account related to the purchase and I'd like to find a fix for this mistake!
- Labels:
-
Disputes & Chargebacks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @Nydrasil,
Welcome to the PayPal Community! This is a great question! If the option to Cancel a Dispute is available, you'll see the option next to the dispute info in your Resolution Center. If you don't see that option available, I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.
Best wishes!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Unable to stay logged in and complete a payment in Managing Account Archives
- Issued refund but had money taken from my account instead. in Transactions Archives
- Money sent to a closed account and account not accessible but i was refunded to that account in Transactions Archives
- How do I download my actually PayPal Credit Card Statement? in Products & Services Archives
- Pay Pal payment through Jet Blue in Transactions Archives