How do I report suspected scam to PayPal

Ancestor
New Community Member
I received a text supposedly from PayPal saying I have sent a payment of $1500 AUD to Lima’s Holdings Ltd. I have not made a purchase from this company so I believe it to be a scam. There is a phone number attached to phone if there is any dispute. How do I report this to PayPal?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ancestor 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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tilly612
New Community Member

I received the 'You've sent $1500.00 AUD to lima's Holdings Ltd. on 2021-07-0 Transaction id no fJu5551GRTv17, please contact us (61-1800-022-791

if any dispute - this came in on my mobile phone!! and I have now deleted it 

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auroracartwrigh
New Community Member
I received the exact text message. I blocked the number. Of course I didn’t click on the number. Scammers everywhere🤬🤬
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