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How can I get my account back when it was wrongfully "terminated"?

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banderr
New Community Member
Posted on

How can I get my account back when it is "terminated"? My dad has made my paypal account because I am not of age yet and he provided all of his credentials and his billing information yet when it asked to verify I of course needed to provide them with an actual photo ID of my self and they immediately turned off my account and I can't do anything. Can someone please help, I would really appreciate it!

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How can I get my account back when it was wrongfully "terminated"?

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kernowlass
Esteemed Advisor

@banderr 

 

Paypal does not allow account holders under the age of 18.

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use.
Minors can’t enter legal contracts so you may not have any recourse to get your money back until you were 18, unless customer services allow you to transfer the funds to a parents account?

You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds (if there are any) from that account.

OR they may allow you to open a new account and transfer the funds across for you. The latter option is not guaranteed as you have already broken their rules once but you should get one of those options.



Advice is voluntary.
Kudos / Solution appreciated.

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How can I get my account back when it was wrongfully "terminated"?

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Go to solution
kernowlass
Esteemed Advisor

@banderr 

 

Paypal does not allow account holders under the age of 18.

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use.
Minors can’t enter legal contracts so you may not have any recourse to get your money back until you were 18, unless customer services allow you to transfer the funds to a parents account?

You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds (if there are any) from that account.

OR they may allow you to open a new account and transfer the funds across for you. The latter option is not guaranteed as you have already broken their rules once but you should get one of those options.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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