Help

Kimberly1009
New Community Member
My account got flagged cause i add a cash app card in the wallet. All i want to do is remove the card so i can use my account again and it won't let me cause the limitations are still on my account
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1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hello, @Kimberly1009. I'm sorry to hear there's an issue with a limitation on your PayPal account. I hope the following information is helpful.

 

While a limitation is present, it's not possible to add or remove financial information. That's done as a security measure. Once the limitation is resolved, you may make adjustments as needed.

 

The best approach is to log on to your account and complete any steps in the Resolution Center. Once the steps are complete, the case and your account will be reviewed and you will be provided with an update.

 

I hope this helps to clarify things. Thanks for your patience during this time.

 

Sincerely,


Michael

PayPal_Michael

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