Have others experienced the same snail pace customer support?

Seanzy007
New Community Member

In years past, if I've open a dispute, it was resolved rather quickly (as in maybe a couple weeks at the absolute most) I have a current one that has been open for nearly a month and I haven't received a absolute single piece of updated information from PayPal at all about it. Getting in touch with an agent is definitely not what it used to be. I have to rely on using those absurd prompts and putting a statement in and waiting for a reply who knows how long later. Forget getting to actually talk with someone.  Anyone else experience this type of wait time and major hurdles for customer service?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.