HELP HELP HELP. I had 3 unauthorized bank transfers and case closed in few mintues.
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HELP HELP HELP
At 12:27AM of 05/04/2024 , I received 3 email messages saying "Your transfer request is processing". I did not do anything with my paypal account recently. I know I still have some paypal balance there.
So I log in my account and see 3 transfers that transfer money from my paypal to a bank account named "AMERICAN EXPRESS NATIONAL BANK". The amounts are $790, $950 and $952. I do not have any American Express account and do not reconganize this account. They are so called unauthorized transactions.
So I chose " report a problem" instantly with" unauthorized transaction" to open a case. I thought this case will stop the transaction and refund me.
22 mins later I received an email saying this:
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Not at all. I called the customer service and was told to wait. They will investigate.
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Same with me 3 amounts, not authorized and they closed it due to insuficience proof... same resolution after contact wait and we will resolve it. Now i have a bank account under my account thats not mine, i asked who owns that account? if it was investigated then you guys should know? where was the ip adresss from? etc. Shouldn't paypall be safer?
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