Fraudulent Account may have been created under my wife's name. How to resolve.

[gonkulator]

Fraudulent Account may have been created under my wife's name. How to resolve this? I called support but keep getting a dead end recording.

Please advise

[kernowlass]

@gonkulator 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[gonkulator]

Thank you for the advice. I will try those methods.

Cheers,

Goffe

[Barb5367]

Thanks for the info.  I'll tryfb