Ebay

Mohammad77
Contributor
Contributor
Hi, I’ve ordered a thing from Ebay using my credit card, but didn’t receive it. Ebay issued me a refund to a guest paypal account. They gave me a transaction Id, but I couldn’t get my refund back. Can someone guide me through this please.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mohammad77 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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