EIN document got rejected

TariqMunir
Contributor
Contributor

I'm getting notification on my business PayPal "To help keep your account secure, please provide documents that confirm your identity. If you’ve already added them, thanks. We’ll email you once we’ve reviewed them." Papal asking SSN number but my PayPal is registered on EIN number on my business name, i uploaded IRS document twice but got rejected, why?

Login to Me Too
1 REPLY 1

PayPal__Jyoti
Moderator
Moderator

Hello @TariqMunir  
Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern about the documents getting rejected. Please get in touch with our support team to know what can be done next or to get an understanding of the possible solution to the issue raised. You can follow the link to contact our support team www.paypal.com/cshelp/article/help378 .

 


Hope this information helps,
Jyoti
If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.