Dispute transaction

[Corinne1984]

I need to talk to an actual person at PayPal. My PayPal has been used but no transaction is appearing in my account. I have received an email from PayPal and my cc has been charged. I’ve disputed with my bank but I need to dispute with PayPal… how do I do that when the transaction isn’t visible? It looks like someone has used my details to set up their own account somehow.

[kernowlass]

@Corinne1984 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.