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I understand you would like to close your PayPal account but you currently cannot access your PayPal account.
As this is the case, I would advise contacting PayPal Customer Support.
Click 'Help/Contact' at the bottom left of any PayPal page for the options available for your country.
Or, have you considered contacting our Customer Service team via Facebook or Twitter?
See: https://www.facebook.com/PayPal & @AskPayPal for Twitter.
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