Claim resolution?

Terw
New Community Member
I hope someone here can help me as I feel like I’m hitting roadblocks on the website. I filed a dispute which then became a claim which was then concluded in my favor. I did receive an email from PayPal saying that they decided to claim in my favor. However the money is still not refunded? What do I need to do to not pay the scam artist and get my money back?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Terw 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Terw 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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