Can't login on paypal / Can't reset Password either .

Ky_JP
New Community Member

A few hours ago I got a weird email saying something about a 1euro transaction . 

"‎A request to receive money has been cancelled‎
MY NAME  (<removed>) canceled the following request for money:‎
‎Money request details‎
‎Amount €1.00 EUR‎
‎Event Date: Oct 10, 2015‎
‎Date: Oct 10, 2015‎ "

That kevidhalida is not my paypal account email though , so I take it that someone hacked my account and then Paypal blocked it , because now I'm trying both to login with my original email and also tried to reset my password and neither works . 

The next problem is that I can't seem to find a way to contact paypal support during the weekend and they haven't responded to my FB and Twitter messages either yet . 

Any suggestions ? 
Thank you in advance 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.