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Can no longer business with PayPal

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jrealofficial
Contributor
Posted on

So I've been using PayPal for quite some time in receiving a salary or service from a client since I am Virtual Assistant or a freelancer. Last week I decided to upgrade it to a business account since in one week I got a payment for $200 and $160 and $175 consecutive days since I worked from a different client. So PayPal held my funds because of the reason for abruptly changing "Sale Income" which I'm not selling anything. I just sent an invoice to my client. So PayPal then asked me for proof of transaction, shipping information etc, and all of my information including my bank account. Then later on I received an email that I can no longer do business with PayPal and my funds is still there. 
I don't know if I can still get or withdraw the funds once its released coz I cannot add my debit card.

What should I do? Is there any possibility of retaining my account and getting the funds?

Thank you

2 REPLIES 2

Can no longer business with PayPal

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kernowlass
Esteemed Advisor

@jrealofficial 

 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.

Can no longer business with PayPal

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jrealofficial
Contributor

Are there cases like this that have been resolved or have their PayPal Accounts been lifted from the Limitation? 

If so, I will try to contact PayPal Customer Service if they can help retaining my Account

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