Bramol Limited

Lizziem1957
New Community Member
Being charged for something I never signed up for.
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9 REPLIES 9

kernowlass
Esteemed Advisor
Esteemed Advisor

@Lizziem1957 

 

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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kellysteelman
Contributor
Contributor

This happened to me as well. I had even unlinked my credit card from PayPal and it somehow still charged to that card. I have multiple emails to the Bramol Limited site requested my subscription be canceled.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@kellysteelman 

 

Did you cancel the subscription on Paypal as per my above post? 


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kellysteelman
Contributor
Contributor

I did...hopefully that solves the problem. Thank you!

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CherylD01
Contributor
Contributor
I am also getting charged for Bramol..no idea what it is or what is sold. Any suggestions on how to solve this without hours of phone time?
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julie_curran
Member
Member
I have had 3 payments taken from my account. Can anyone explain what the payments are for and how they started? I have cancelled automatic payments but realised too late.
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PayPal_Bindu
Moderator
Moderator

Hello @CherylD01 and @julie_curran
 

Thank you for posting your inquiry in the PayPal Help Community!

 

I understand your concern about the unrecognized charges in your PayPal account. It is possible that the charges are part of a subscription and you can review the details in the transaction page of your PayPal account or contact the seller for more information. You can avoid the future charges by cancelling the subscription and also, contact the seller to request the refund for these unauthorized charges. Here’s some information on how to locate and cancel your preapproved payment agreements or subscriptions in your account : What is an automatic payment and how do I update or cancel one? You can 

 

If you still don't recognize the transaction, you can report the charges in the resolution center of your PayPal account. Please refer this article for more information on reporting the unauthorized charges : How do I report an unauthorized transaction or account activity?

 

Hope this information helps,

Bindu
 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
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Temp20240518
New Community Member
I was charged 39.99 from Bramol Limited and I didn't order anything from them so how can I get my money back.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20240518 

 

Did you actually read this thread before posting to it with that question???


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