Account permanently disabled

sgcls
New Community Member

Does anyone here experience an account limitation and the funds was held for 180 days? It's been 180 days and I haven't received any emails from PayPal yet on how to withdraw the funds. Thank you for anyone answering who has the same experience as me! 🙂

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@sgcls 


If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378


Advice is voluntary.
Kudos / Solution appreciated.
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warreltere
Contributor
Contributor

Greetings, PayPal

A few days ago, after completing my verification, I received an email stating that my account had been verified. I then attempted to complete a transaction, and after that, I was asked to complete another verification. At this point, I am informed that my account could not be verified, and as a result, it has been permanently limited. How can I challenge this decision?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

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