Account locked and asking for business info
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I recently hooked up my PayPal account to sellix. Afterwards, PayPal limited my account and I was asked to upload images of business documents and information. The problem is, I don't have a business or any documents for it. How can I resolve this? I have removed the connection to sellix, but that didn't seem to do anything.
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Hey, what PayPal is requesting from you is probably for you to upload invoices, proof of existence of business and some other documents.
When you do not have a document that is being required by PayPal, what you can do is upload any image or PDF explaining what you're doing and what's the reason for you not having those documents, as long as your explanation is consistent with the activity on your account, the case will go to an actual representative, who will be able to make a decision over your case, most likely lifting the limitation on your account.
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