Account limited due to username change

notneek
Contributor
Contributor

I change my username so it would show my real name and now my accounts locked It still says my full and legal name on the account but not the username

 

My real name, phone number, email and address is all verified and still on the account, i just wanted to hide my username and real name from being public because I run a game server and wanted to accept payments via paypal instead of a bank transfer, im very protective of my online identity

 

image.pngimage22.png

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@notneek 

 

If you are talking about your paypal.me name then there isn't an automatic update option for a Paypal.me link but if you contact customer services they can change it for you.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

notneek
Contributor
Contributor

The paypal.me/@username has changed to the username I wanted, but because I did that it limited my account will contact support

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.