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My account has been limited for over 3 years and despite following all the procedures, provided proof of identity and proof of residency, my account is still limited to this day, 2021. I haven’t received any contact, nothing in the resolution center and no emails regarding the situation. Im very disappointed in the customer response team since i haven't gotten any service despite my many emails and feedbacks. Kindly help me resolve this once and for all so i can get my money and close the account permanently.
whatdo i di?
No one is going to review your account and case if you do not initiate a legal enquiry. Just approach any free legal clinic or get a free consultation with a civil lawyer to find out how to initiate the process, assuming you have money taken away from you.
Once your account is suspended for certain User Agreement violation, none of the customer service officers will be able to open the case again. They may promise you a reply but that seems to always eventuate in non-response.
Contact the "Consumer Financial Protection Bureau" (CFPB)..go on their website and you can file a complaint, its a government owned company so they HAVE to answer you (they usually answer in a week CFPB said, I got an answer back in 2days). I filed a complaint, paypal got back to me in 2 days like I had said (you can check the status of your complaint online too), but all they said was they re-reviewed my account and decided its still high risk. Which is ridiculous! I'm a stay at home mom, who's charges are for target, amazon..etc. There's absolutely no reason for this. I did nothing wrong.
There are some factors that can influence your account, the country you live in, if your biz is registered and if you pay tax.
Based on what I know there are countries which are limited in receiving funds and this is the cause of local government laws, that is why I think paypal does not want to process money for accounts in such countries.
The local laws in Moldova where I live are afraid of people who can get rich, because the more money you make the more power you have and can influence later the politics using those money or other things which money can buy.
Try maybe offer crypto to your customers, this is for sure the future of money processors.
This is just a opinion of a user.