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Account Limitations: What You Need to Know

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Tod15
Contributor
Need to know if PayPal even looks at an account on limitations!

Account Limitations: What You Need to Know

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Leelolee
Contributor
Email me

Account Limitations: What You Need to Know

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PayPal_paula
Moderator

Hi Leelolee and welcome, 

 

If you require specific account information or need to contact us via email please click on the "Help & Contact" link at the bottom of any PayPal page. Once we receive your email we will be happy to answer your questions. 

 

Thanks

Paula 

Account Limitations: What You Need to Know

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NatasA_19900
Contributor

@PayPal_paula I have the issue, i'm still waiting for paypal reply , my account was limited for 180 days on December 2018.

My case id : 

Reference ID : PP-006-529-200-366

But i see there wasn't any notification for withdraw my paypal balance can you help me please.

 

Thanks

Account Limitations: What You Need to Know

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ieltsexamge
Contributor

I'm trying to transfer amount after 180 days. 

But no way !!! No one of my credit cards not accepted , my bank account accepted but can not transfer money 

Account Limitations: What You Need to Know

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Debbie2333
Contributor
Hi I can tell you that PayPal don’t always release your money. PayPals terms & conditions are unfair. I had this happen to me and they kept it for themselves. Report it to FCA & any other governing body that can cause them to change.

Account Limitations: What You Need to Know

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MTU2019
Contributor
May account too was permanently limited for 180 days. I was asked to submit more information but I wasnt helped. But rather still limited my account. I have requested to have a phone dialogue with anyone from PayPal who can help me resolve this but all in vein. Denying me access to 15k on my account is alot of money. Please help

Account Limitations: What You Need to Know

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PayPal_Donna
Moderator

@MTU2019,

 

Welcome to the PayPal community and thank you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

 

 

Account Limitations: What You Need to Know

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MTU2019
Contributor
@donna I have contacted you guys and had an online chat with one of your guys buy the name "Vizopunuo" in his words he says my account has been limited for 180 days and he/she says she/he can not help. And I have no clear reason for why my account is permanently limited, but rather what am given are speculations as to why it may be limited. I would just PayPal to have a one on one engagement with its clients to clear the air than putting someone's business on hold for 180 days like you would compaset them for the losses. So @donna if you can help please do. You limiting 15k is a lot of money that can multiply to 500k in the 180 days you are permanently limiting it

Account Limitations: What You Need to Know

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PayPal_Donna
Moderator

@MTU2019.

 

I understand.

 

I'm afraid I do not know why the account became permanently limited. When our review team permanently limits a PayPal Account it is an evaluation of all the information and payments on the account, along with the risk involved. I am sorry, I know this is not the news you wanted to hear.

 

-Donna

 

 

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