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2FA - Authy or Google

New Community Member
Can't use 2 step verification because of new phone number, how do I log in

2FA - Authy or Google


Hello @johnmackin,


Welcome to the PayPal Community! We're glad to have you here. This is very frustrating to hear and I'm sorry you're having difficulty accessing your account. You'll need to get in contact with us directly to have the phone number on the account updated. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!



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