where is my package i paid for?

[yackyyak]

i paid for a Dewalt pkg on Facebook over 2 wks. ago with my bank card it was taken out of my account the receipt came from pay pal it's got a transaction # that goes to PayPal but nothings on my PayPal

[kernowlass]

@yackyyak 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

You generally don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.