website fraud me

[FaceoF]

i was buy membership lifetime from webiste : insiderwp.com

and after few days i feel its fraud and i opened case for refund

but i dont know why paypal made me lost the case without any comment and i cant reopen the case !!

and after this the website collected money from people and closed his website !!

Seller info KC Hopper

Invoice ID WC-24270

Purchase details Premium Membership – Lifetime

Item #premium lifetime-1

Transaction ID 1BX50298GG805611U

Total ‪79,99 USD

and i cant open case again for refund this fraud website !! please help me and give my money back

[kernowlass]

@FaceoF 

Paypal would cover you for non receipt of a virtual / digital item but not for 'not as described' if that is the dispute you opened?

Also how would you know it was not as described until later when the website closed and not at the time of the dispute?

[FaceoF]

as u can see

Purchase details

Premium Membership – Lifetime

Item #premium lifetime-1

----------------------------

and u can see the website insiderwp.com

sure u know what mean of lifetime membership

and u can check the case i open after few days from my payment !!

[FaceoF]

Here my case i was open SS - u can see the date

[PayPal_RebeccaN]

Hi there @FaceoF, 

Thank you for your post in the PayPal Community Forum! 

I am sorry to hear you are having issues with a transaction made via PayPal, I appreciate how concerned you must be. 

I can see you opened up a case for 'Significantly Not As Described'. If you have not received your service, this case may be best suited as 'Item Not Received'. 

You would need to contact our Customer Support team directly in order to have this updated. 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 
You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[FaceoF]

@PayPal_RebeccaN

i already try many time for chat on facebook and as u can see on screenshot !!

and here no one yet can help me open this case or refund my money !!

really how many days i need to wait more, where buyer protraction service your staff talked about !!

and where even the customer support staff long time cant chat with anyone, please help !!

[shepaug]

All those things suggested are removed from your browsing ability !!!! THEN they close your account if you create any dispute !!!  In my case posted in another post I simply got ripped by a fake website using paypal. Receive what ? Nothing..the crook moved on.... Now he is in England selling rare books via a new website. I got ripped with his website selling expensive communications radios.  -- and paypal cares less....  View other complaints here. All for real. Why should anybody pay with paypal to crooks with fake websites ? The buyer does not know this. All seems legit until emails bounce and the site vanishes. Of coarse zero received.

[shepaug]

The simple question is is there any projection for buyers buying from fake websites and funds they request via PayPal.(linked on their website) The payment from PayPal is initiated from their website...not the buyer..(I assume you do need an account here) I study HELP and everything they suggest has been removed from your website ability.  I went through this once in past. All site ability vanishes and all you can do is complain about PayPal to law enforcement and Attorney General, etc. It is PayPal accepting the fraud and payments to frauds. I reported this 2 weeks ago to them and was ignored.  Now he or she is selling rare books. I would attach screenshots of other sites but no attachments here ?   http://www.shanechapman.com/   www.shanechapman.com    ----  shanechapman.com   --- Last Site   https://1drv.ms/u/s!AmZu7wUq4-5hgd0vlKHRbVhUmMpm7A?e=eaLYpn   

My screenshots....

[FaceoF]

when i try open case for this fraud i get this error

hope anyone from staff can help me to open refund case !!

[FaceoF]

please can anyone from staff help me to refund this fraud !!