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RAHMA16
New Community Member
My personal account has been suspended and I do not know why it was suspended without saying the reason for the suspension, even that I was not using it yet. I just sent my data so that it would be reviewed if I photographed the national identity card in a wrong way
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PayPal_Ayesha
Moderator
Moderator

Hello @RAHMA16,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know that your account has been suspended and I know how important it is to have your account running smoothly. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. Since you have already provided the details, I would recommend you wait for some days as it takes 3-5 business days to complete the review and keep an eye on the Resolution Center and email inbox. If it's been more than the given period of time, please do contact our PayPal Customer support team through the available contact options on our website so that our concerned team can have a closer look at the situation.

 

Regards,

Ayesha


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