someone created a paypal account using my email address

cristianbogdan7
Contributor
Contributor

Hello, I have received 3 emails this morning regarding a new paypal account. 

 

I did not create a new paypal account and the name is different than mine. 

 

Maybe someone can suggest  how to report this situation to paypal ? 

 

I believe that someone, when they created the paypal account they wrote by mistake my email address or someone is trying to create a paypal account using my email address. 

Thank you.

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PayPal_Chase
Moderator
Moderator

Hi @cristianbogdan7,

 

Thank you for your post!

 

I can understand that receiving these emails is concerning. While it could be the case that your email was mistakenly used, it is also possible that somebody is trying to use your information to create an account for themselves. Because of the situation, it's best to reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.

 

I hope this helps!

 

Chase

 

If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks!

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PayPal_Chase
Moderator
Moderator

Hi @cristianbogdan7,

 

Thank you for your post!

 

I can understand that receiving these emails is concerning. While it could be the case that your email was mistakenly used, it is also possible that somebody is trying to use your information to create an account for themselves. Because of the situation, it's best to reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.

 

I hope this helps!

 

Chase

 

If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks!
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