seller abuse
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recently I was looking for an online manual for a Mercedes MB100. I found a link to a company selling downloads who advertised a manual ,including a picture of the model , that I was looking for. I clicked onto that link ,paid for a down load and got a copy of a sales brochure for a 1960's Mercedes van. I tried contacting them and didn't receive a reply. i was looking again yesterday for a manual and saw they were advertising manuals that i required. the link I used was this one.i used a link which I am not permitted to load here but the company is called mb manuals dot com and they depict the picture of a Mercedes M186 Engine manual ,which I wrongly assumed to be what i was paying for.
I clicked on the relevant link,paid for the manual and got a copy,not of the engine manual but a carburetor manual .And when I went to click on the link provided it didn't work. Knowing that i would not get a response to any enquiry I asked paypal to intervene on my behalf.
I got this in the email this morning...
PayPal that you will never be refunded again... Don't come back!
-----Original Message-----
From:
Sent: Sunday, February 13, 2022 2:30 AM
To:
Subject: mbmanuals.com inquiry
Name: Ron Bunting
Email:
Product: https://mbmanuals.com/engines/m186eng.htm#app
Purchase Date: 5:28
Message: Wrongly advertised (yiu have done this to me before !) And I have
not paid for a carburetor manual but a M186 Engine manual .THE LINK DOESN"T
WORK>

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Hi @mercmad63,
Welcome to the PayPal Community!
I'm so sorry to hear that this has happened to you! I can certainly understand how frustrating this would be.
If the case was closed within the last 10 days, you should be able to appeal the decision. You can visit the Help Center to view articles about how to appeal PayPal's decision on a case.
I hope this helps!
Joy
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