I have 2 emails, one for everyday life and the other for school. On my secondary email (school email), which is not associated to pay pal in any way, received an email confirming a pay pal purchase that I did not authorize. This email was in my spam folder and as i was going through it i see that this purchase has been done before. Is this fraud or a scam? The email does give me a transaction ID. What do can i do in this matter?
If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.
Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.
Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something.
If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.
