Check if you had a subscription set up. Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
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I also did not authorize payments. I disputed with Paypal which stated that they conducted an investigation and that I had an account with this company.
This charge shows that it is for a Trackphone which I certainly do not have.
I was being placed an order automatically without letting me confirm the details and order .The seller is fake the store seems fake as well.If I sent an email it says the email address doesn’t exist.I don’t even see the order details there.neither seller shipped it yet.Paypal doesn’t think it was unauthorized payment.What should I do if they closed the case that should be opened against the seller actually .Should I believe my payment went in vein .Paypal should contact the seller but they seem to believe an invisible,fake store without even asking them
A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction. Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal and see if they will open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary. Kudos / Solution appreciated.
