We're initiating closure of your PayPal account been with palpay for 18 years

KevGa2
Contributor
Contributor

We're initiating closure of your PayPal account been with palpay for 18 years


I received an odd email notifying me that PayPal is terminating my account. At first, I believed it to be a phishing email hoax, but the identical thing showed up on my app.
Any information on account closures for
The account was linked to my personal bank account, thus I presume the closure was an error.

and I've been using it for more than 18 years. It is used specifically for internet.

I have never experienced fraud on the account as well as no chargebacks either.

i spend about 25k a year with paypal. its not business account just for my own personal use

 

You can't use PayPal anymore
After a review of your account activity, we've determined that you're in violation of PayPal's Acceptable Use Policy. 

 

now I looked at this I can say that none things they are saying on Acceptable Use Policy i believe have done?

 

any help here would be great

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2 REPLIES 2

Dryst
Contributor
Contributor

PayPal does not want your business.  If I was you, I would move on.  PayPal is not the only player in the game.  If you are in the USA, you have many options besides PayPal.  Outside of USA consider Wise (wise.com).

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PayPal_Bindu
Moderator
Moderator

Hello @KevGa2 and @Dryst,

 

Welcome to our community forum and thanks for posting!

 

I do understand your concern regarding closure of your account. For the safety and security of the PayPal network, we often review accounts for potential risks which may lead to a limitation being placed on the account, depending on what is found during the review. You can reach out to our team to help you with what next to be done and help you accordingly. Please reach us by clicking the contact us option at the bottom of PayPal page or message us through our Twitter(@AskPayPal) and Facebook page.

 

I hope this helps, have a great day!

Bindu

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