Unauthorised transactions

1949-Elli
New Community Member
I noticed three unauthorised payments from PayPal to VPN MOBAPPS and Cancer research , is there away I can get my money back?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@1949-Elli 

 

Firstly check that they were unauthorised by.......


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

 

If they show in there then cancel them and apply to the merchants for a refund.

If they do NOT show in there then click on the transactions and using the resolve a problem link bottom of that details page report them as unauthorised if that is what they were. I would also change your paypal password and security questions. 


Advice is voluntary.
Kudos / Solution appreciated.
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