Unable to get funds from banned account
Johnavan
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Posted on
Oct-06-2021
09:26 PM
I have an account that got banned that had a bunch of money. It’s been 180 days and I still couldn’t withdraw the money through the email they sent me. I try to message but no matter what time, it says agents are always off. I tried to call but they need an ssn to access my account. I didn’t have an ssn on the account however and now I can’t do anything.
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PayPal_RebeccaN
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Oct-09-2021
02:44 AM
Hi @Johnavan,
Welcome to the PayPal Community.
I am sorry to hear you are having issues accessing your balance following a 180-day hold.
You need to contact customer services to resolve any limitations OR account specific issues.
Please click 'Help / Contact' at the bottom left of any PayPal Webpage or see: Contact Us (paypal.com)
Or
You can contact us via direct message on Facebook & Twitter.
Our Facebook Page: https://www.facebook.com/PayPal
Twitter: @AskPayPal
Thank you & have a nice day!
- Rebecca
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