Unable to access my funds

Knindza
Contributor
Contributor

Greetings,

 

Before 2 months, my account got weird limitations and i was unable to use Paypall at all.

All my money is blocked since and i have been asked to provide my information (Card, Adress and etc)

 

Did that almost 2 months ago, and everything is "green" with following message: "It's on review, we will get back to you in next 2 days."

There was no other message since, and issue is still not solved.

Do i need to provide more information and if i do where i can do it?

I tried everything, but it always ends on Community, without option to contact or make a ticket.

 

Kind regards,

Borko.

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Knindza 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






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Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Knindza 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
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Knindza
Contributor
Contributor

Didn't know about Facebook.

That will help, cheers mate!

 

 

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