Text message

Sarimus
New Community Member
I received this text message after an Ebay purchase and paying with papal. Never seen it before, is it a valid text message from PayPal [PayPal] Did you pay $625.00 AUD to eBay Commerce Australia Pty Ltd on 25 April 2023 ? Reply 1 if yes or 2 if no. [Reply Needed] Thanks
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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @Sarimus,

 

Thank you for your post and welcome to our community help forum!

 

I can see how receiving that message would be concerning to you! The safety and security of your account is very important to us. As part of our continued effort to provide a secure experience for our customers, we are taking extra steps to ensure security to our customer accounts. We may text you about the payment to confirm the authorization. No need to worry about the message if the transaction is authorized by you and you do not have to reply to the text message.

 

Hope this information helps,

Bindu

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