THEY REFUND ALL TRANSACTIONS ( NOW I HAVE NEGATIVE BALANCE

Mkljuh
Contributor
Contributor
I got email that my account is blocked, and all transactions from different people was sent back. Now I have negative balance - 2000 Usd And don't have answer why they refund all their transactions. What I have to do?
Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mkljuh 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Mkljuh
Contributor
Contributor
The problem that I don't have Twitter or Facebook, I am in Ukraine. And they left me dept in this way. After losing job, I have to pay this **bleep**. And I don't have buttons to contact them, when I press it, it puts me on page with what to do in different situations, but no option to contact direct to them...
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mkljuh 

 

You can only receive friends/family options in the Ukraine and so if you are selling and accepting paypal friends/family payments then that would be why the transactions were denied.

Its against paypal rules to use the friends/family for selling and you can't accept goods/services payments unfortunately.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.