Somebody removed my credit card

Ungerviki37
New Community Member
Hi, i've just got two emails, first somebody removed my credit card, then added a new one to my account. Wtf?? I signed in and removed the credit card, changed my passpord. But how is it possible? Everytime i sign in, i get a code. There is only the gift money in my wallet which paypal sent 4 days ago. That 5 dollars are worth to crack an account? Thanks in advance
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Ungerviki37

Thanks for joining the PayPal Community! 

I'm sorry to hear someone was able to log into your PayPal account and update your cards. I'm glad to hear you were able to remove the card and reset your password. I also recommend resetting your security questions, running a virus/malware scan on all of your devices, and setting up 2-Step Verification if you haven't already. When you have a few moments, I also recommend following the steps in our Help Center to report the unauthorized activity. For further assistance investigating the activity, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance. Support is also available through Facebook private message or Twitter direct message.

I hope this information helps! 

- Meghan


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